How do I contact support?

Contact Beaconly support via email, in-app feedback, or web form. Premium users receive priority support with faster response times.

We’re here to help! You can reach support through:

  • Email: Send detailed questions to our support team
  • In-App Feedback: Use the “Send Feedback” option in Beaconly’s Help menu
  • Website: Visit beaconly.app/contact for our contact form

For faster support, please include:

  • Your macOS version
  • Beaconly version (found in Beaconly > About Beaconly)
  • A description of the issue
  • Steps you’ve already tried
  • Any error messages you’ve seen

Premium users receive priority support with faster response times.

Still got questions? Let's get in touch!

We'd love to chat to you about how Beaconly can help you and your team. Book a demo with us today, ask us any question, or give us feedback.

Contact Us