Why isn't my integration loading data?

If an extension isn’t showing data, try these steps:

1. Check your internet connection - Extensions need connectivity to fetch data
2. Re-authenticate - Your access token may have expired:
   • Right-click the extension
   • Select “Reconnect” or “Sign In Again”
3. Check the service status - The third-party service might be experiencing downtime
4. Review extension settings - Make sure filters and queries are configured correctly
5. Restart Beaconly - Sometimes a fresh start resolves temporary issues

If problems persist, check our troubleshooting section or contact support.